HP Officejet 100 (L411)

Corporate Edition for Microsoft® Windows® XP, Windows® Vista, Windows® 7, Windows® Server 2003, and Windows® Server 2008

Release Notes

 

This document describes the installation and use of Corporate Edition for the HP Officejet 100 (L411) Mobile Printer series.

 

 

 

TOPICS

1. Overview

2. Installation preliminaries

3. Install the Corporate Edition

4. Uninstall the Corporate Edition

5. Install the Corporate Toolbox Edition

6. Uninstall the Corporate Toolbox Edition

7. Get More Information

8. Legal Statements

 

 

1. Overview

 

The Corporate Edition includes print drivers for computers running Windows XP (32 bit), Windows Vista (32/64 bit), Windows 7 (32/64 bit), Windows 2003 Server (32/64 bit), and Windows 2008 Server (32/64 bit). These drivers, ideal for enterprise or corporate users, are Microsoft WHQL compliant and provide a customized, small-footprint software solution.

 

With this solution, an administrator can preload the drivers on to the system using installation management software.

 

The Corporate Toolbox Edition provides additional support and maintenance tools for your printer.

 

Note: To use the Corporate Toolbox Edition, the Corporate Edition must be installed.

 

 

 

2. Installation preliminaries

 

Before you install the software, make sure the computer meets the following requirements:

 

Minimum system requirements

 

 

Supported operating systems

 

 

Note: Both 32- and 64-bit versions of these operating systems are supported.

 

 

Privilege requirements

 

The person installing the software MUST have administrative privileges to install the Corporate Edition. You can also use the “RunAs” feature available in Windows XP and above to run the installation using administrator credentials.

 

Note: After installing the software, you do not need administrative privileges when connecting the printer to the computer using the USB cable and starting plug-and-play.

 

Downloading and preparing the software

 

1. Download the web package from www.hp.com

2. Once the web package is downloaded, double-click the file to extract its contents.

 

Note: For more information about repackaging, see the documentation that came with the installation-management software you are using.

 

 

3. Install the Corporate Edition

 

Direct connection installation

 

When connecting a printer directly to a computer using a USB connection, you can either install the software before you connect the cable (“software first”) or connect the cable before you install the software (“hardware first”).

 

The software-first method requires you to complete the software portion of the installation before connecting the printer to the computer. If you use a script installation process, such as Active Directory, the driver is typically installed as part of the script PRIOR to the printer being connected to the computer.

 

During the hardware-first installation procedure, the plug-and-play event occurs before the software is installed. After the plug-and-play event finishes, the installer completes the installation process.

 

Install the software

Use one of the following methods to install the package:

 

The default install option does not require any command-line parameter.  However if you want to change the default install behavior, you can use the following available switches to modify the install behavior.

 

In addition, you can also modify the [Setup] parameter in autorun.inf file:

 

[Setup]

CommandLine=-usbsuppress

 

 

Available switches

 

The following table lists the switches available for modifying command-line parameters:

 

Switch

Description

-usbsuppress

To prevent plug-and-play from detecting new printers each time you plug in a printer to the same physical port. (These plug-and-play events are typically initiated because each printer has a unique serial number.)

 

 

 

Repackage for Add Printer Only deployment

 

To deploy the printer driver package so that it includes just the printer drivers, remove the following files and folders:

 

 

 

4. Uninstall the Corporate Edition

 

There is no uninstaller provided with Corporate Edition. To uninstall, use a standalone scrubber utility available from the Web.

 

The scrubber utility has no user interface, and no command-line switches are available with this utility.

 

To use the scrubber utility:

 

 

 

 

5. Install the Corporate Toolbox Edition

 

If you require additional support and maintenance tool for your printer, install the Corporate Toolbox Edition. Download the Corporate Toolbox Edition from the web and run the executable.

 

You can use the following switches to change the default install behavior.

 

Available switches

 

The following table lists the switches available for modifying command-line parameters:

 

Switch

Description

-s

Silent installation. Installs the Corporate Edition with a progress dialog only; no intervention required. (Silent installation means silent before reboot.)

-l yyy

Install a specific language, where "yyy" is the three digit language abbreviation:

 

ARA     Arabic

CHS     Simplified Chinese

CHT      Traditional Chinese

CSY     Czech

DAN     Danish

DEU     German

ELL      Greek

ENU     English

ESN     Spanish

FIN       Finnish

FRA      French

HEB     Hebrew

HUN     Hungarian

ITA       Italian

JPN      Japanese

KOR     Korean

NLD      Dutch

NOB     Norwegian (Bokmal)

PLK      Polish

PTB      Brazilian Portuguese

RUS     Russian

SVE     Swedish

TRK      Turkish

 

Installing using Active Directory

 

To deploy the Corporate Toolbox Edition using Active Directory, activate the Ent_Toolbox.msi instead of setup.exe in the extracted web packages. This method uses the same command-line switches listed in the “Available switches” section. Instead of passing through a command-line, you need to modify the autorun.inf as follows.

 

Step 1: Modify the autorun.inf file

 

With autorun.inf in the same location as setup.exe, open the autorun.inf file.

Locate the [setup] section at the beginning of the autorun.inf.  The default values are:

 

[Setup]

 

CommandLine=-s

 

Step 2: Deploy the extracted web package via Active Directory Server

 

For information about deploying software using Active Directory Server, see the documentation provided with Active Directory Server.

 

 

6. Uninstall the Corporate Toolbox Edition

 

To uninstall the Corporate Toolbox Edition, use one of the following methods:

-       Use the Add/Remove Programs utility from the Control Panel in Windows.

-     Uninstall through Active Directory Server. (For information, see the documentation provided with Active Directory Server)

-     Use the standalone scrubber utility available from the Web

 

The scrubber utility uses the following files (located in the same folder as the Uninstall.bat file) to remove the Toolbox:

            HPZscr01.exe (for 32-bit operating systems only)

HPZscr40.exe (for 64-bit operating systems only)

            hpeScr30.dat

 

To use the scrubber utility, choose one of the following methods:

 

 

-Or-

 

                        start hpzscrXX.exe -datfile hpeScr30.dat -unattended -nocopytotempnoreboot

 

Note: For 32-bit operating systems, replace XX with 01. For 64-bit operating systems, replace XX with 40.

 

Available switches

 

The following table lists the switches available for modifying command-line parameters:

 

Switch

Description

Only the <file name>

Directs the uninstaller to try for 30 seconds to delete the file. Used by “suicide applications” to delete themselves. (Otherwise, because their binary files are in use, they could not delete themselves.)

-datfile <file name>

Indicates that <file name> is the DAT file to use instead of the file to delete. Make sure you use this switch or you might end up deleting your DAT file.

-unattended

Allows the uninstaller to begin automatically and requires no user intervention. (The uninstaller does display progress screens.)

-silent

Allows the uninstaller to begin automatically and requires no user intervention. (The uninstaller does not display progress screens.)

-noreboot

Disables the “reboot required” screen.

-forcereboot

Forces the uninstaller to assume a reboot is needed, even if it is not required.

-nocopytotemp

Normally, the scrubber utility copies itself to a temp folder so that it can delete its own binary from the location where it was launched, which can be useful when debugging. However, you can use this switch to prevent the utility from creating this copy.

 

 

7. Known Issues

 

Compatibility with earlier versions of HP Officejet software

Many possible installation and upgrade scenarios exist; many of these scenarios have been tested by HP. However, due to the large number of compatibility possibilities, you might encounter problems with coexistence, compatibility, or functionality when more that one version of HP software is installed on the same computer.

 

If compatible drivers are already installed on the computer, the computer might automatically restart during the installation. This is normal and does not affect the success of the install.

 

If a Full or Custom installation of the standard software package has been installed on the computer, the installation of the Corporate Edition is blocked. To install the Corporate Edition, first uninstall the standard software package, and then install the Corporate Edition.

 

The Corporate Edition can co-exist with other HP printers (such as HP Officejet and HP PSC printers). However, you cannot connect two HP Officejet printers to the same computer (one with the HP Photosmart software and one with the Corporate Edition) for most of the current HP products.

 

Compatibility with earlier versions of the Corporate Edition

To avoid possible compatibility problems, it is highly recommended that previous versions of Corporate Edition or enterprise solution software be uninstalled before installing the latest version. You must restart the computer after uninstalling the previous versions or the latest version will not be installed properly.

 

Some previous versions of the Corporate Edition should not be installed over this version. If you decide to install an older version of Corporate Edition, uninstall the newer version first, and then install the older version.

 

Properties dialog box opens slowly

After you click Properties or Preferences in the Print dialog box, you might experience a delay before the HP Officejet dialog box appears. This behavior is normal.

 

Before you upgrade the OS

If you plan to upgrade the operating system of the computer connected to the printer, uninstall the software and disconnect the printer before you upgrade the operating system.

 

Issues after uninstalling similar products

You can install and uninstall the printer on a computer that has HP digital imaging products installed (such as HP Photosmart printers, HP Scanjet scanners, or HP cameras). However, if you uninstall these products later, some shared files might be deleted. If this happens, you will need to re-install the Corporate Edition.

 

 

8. Get More Information

 

Setup Poster:

Contains easy-to-follow illustrations to set up your printer.

 

Getting Started Guide:

Provides more detailed setup and troubleshooting information, as well as basic information about using the printer.

 

User Guide:

Provides information on the following topics:

 

 

You can open this guide after installing the standard version of the HP software from the software CD provided with the printer. To open the user guide, click Start, select Programs or All Programs, select HP, select the folder for your HP printer, and then select Help.

 

Also, an Adobe® Acrobat® version of this guide is available on HP’s support Web site (www.hp.com/support).

 

Web site:

http://www.hp.com/support/ links to the HP Support Web site for the latest software, printer, operating system, support, and other information.

 

 

 

9. Legal Statements

 

HP software license agreement

 

  1. This License is granted in return for purchase of the associated HP PSC or HP Officejet or payment of the appropriate fee as specified by HP.
  2. In return for the above consideration, HP grants a non-exclusive right to use one copy of the Software with any computer connected to an HP PSC or HP Officejet.
  3. This License binds the customer who opens this Software package and any transferee authorized pursuant to section 8 below. For purposes of this License:

·         The term "user" means such customer and any authorized transferee; and

·         The term "use" means storing, loading, installing, executing, or displaying the Software; and

·         The term "Software" means all programs, files, and executables supplied by HP (via CD, diskette, the Internet, or any other method) in connection with the HP PSC or HP Officejet.

  1. The Software might not be duplicated or copied except for purposes of archival, backup, error identification, or replacement of defective media. All copies of the Software must bear the copyright and other proprietary notices on or in the original media as well as any restricted-rights legends on or in the original media.
  2. This License does not include the right to updates, upgrades, or other enhancements. However, this License does apply to any update, upgrade, or other enhancement if provided by HP.
  3. This License confers no title or ownership in the Software, and confers no rights whatsoever in any associated source code or in any other intellectual property of HP or its third-party supplier(s). This License is not a sale of any rights in the Software.
  4. The Software may not be disassembled, decompiled, decrypted, or reverse engineered unless HP's prior written consent is either obtained or not required by law. Upon request, the user will provide HP with reasonably detailed information regarding any disassembly, decompilation, decryption, or reverse engineering.
  5. This License is transferable subject to HP's prior written consent and payment to HP of any applicable transfer fee(s), and subject to the transferee's agreement in writing to the terms and conditions of this License. Upon any such transfer, the transferor will immediately deliver all copies of the Software to the authorized transferee, and the transferor's rights under this License will automatically terminate. This License is also binding on any involuntary transferee.
  6. Any third-party supplier of the Software might protect its rights in the Software against violations of this License, including any infringement of the third-party supplier's copyright(s).
  7. HP might terminate this License upon notice to the user for failure to comply with this License. Immediately upon the termination of the License, the user will destroy or return to HP all copies of the Software, including all copies from any adaptation into which such copies are merged (except for individual pieces of user data in a related database).
  8. If the Software is licensed for use by the U.S. government, the user agrees that the Software has been developed entirely at private expense and is delivered as "Commercial Computer Software", as defined in DFARS 252.227-7013 or as "Restricted Computer Software", as defined in FAR 52.227-19, as appropriate.

 

 

Trademark notices

Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

Intel, Celeron, and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft, Windows, and Windows XP are U.S.-registered trademarks of Microsoft Corporation.

 

 

Copyright

© 2010 Copyright Hewlett-Packard Development Company, L.P.

 

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

 

The information contained herein is subject to change without notice.

 

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.